Permissions
Postie's permissions are for the staff who handle Commerce orders. Someone answering customer questions might only need to see an order's tracking number, while the person packing orders needs to lodge shipments and print labels. Set them in Settings → Users → User Groups, or on an individual user's Permissions tab.
Access Postie is listed under General, with Craft's other permissions for reaching each plugin's section. The other two are listed under the plugin's own heading, which shows the plugin's name in the control panel, Postie unless you've changed Plugin Name in its settings.
| Permission | What It Allows |
|---|---|
| Access Postie | Open Postie's Store Setup screen, which checks your store location and lists product variants that are missing a dimension or weight. |
| View order shipments | See the Shipments tab on a Commerce order, with each shipment's tracking number and tracking link, and download its labels. |
| Create order shipments | Everything View order shipments allows, plus lodge a new shipment for some or all of an order's items with the provider. |
The shipment permissions work on the Commerce order screen, so they also need Commerce's permission to manage orders, and someone can only work with the orders Commerce lets them view. They don't need Access Postie, which only covers Postie's own section. The two shipment permissions are independent, so give Create order shipments on its own to anyone who lodges shipments.
Admins have every permission. Providers, their shipping methods and Postie's settings are for admins only, so the Providers and Settings screens aren't available to anyone else.
Lodging a shipment creates a real consignment with the provider, and most providers charge your account each time one is lodged. Keep Create order shipments for the people who pack and send orders, and give View order shipments to anyone who only needs to look up tracking details. The Shipments page covers lodging a shipment and printing its labels.