Intercom

Follow the below steps to connect to the Intercom API.

Step 1. Create the Integration

1. Navigate to Formie → Settings → Help Desk.
2. Click the New Integration button.
3. Select Intercom as the Integration Provider.

Step 2. Connect to the Intercom API

1. Go to Intercom and log into your account.
2. Visit your Intercom Developer Hub at https://app.intercom.com/a/apps/_/developer-hub.
3. Click New App, and provide an app name (e.g. Formie) and select your workspace.
4. Click the Edit button.
5. In the Redirect URLs field, enter the value from the Redirect URI field in Formie.
6. In the left-hand sidebar menu, go to Basic Information.
7. Copy the Client ID from Intercom and paste in the Client ID field in Formie.
8. Copy the Client Secret from Intercom and paste in the Client Secret field in Formie.

Step 3. Test Connection

1. Save this integration.
2. Click on the Connect button in the right-hand sidebar.

Step 4. Form Settings

1. Go to the form you want to enable this integration on.
2. Click the Integrations tab.
3. In the left-hand sidebar, select the name you gave the integration.
4. Enable the integration and fill out all required fields.
5. Click Save to save the form.